Parking

Cars, caravans and motorhomes can stay at Moto overnight. For information on costs, please refer to the location page of the site you wish to stay at.

You can pay for your overnight parking on-site at WHSmith when you arrive.

If you wish to park for more than one night, please speak to our colleagues in WHSmith who will be able to advise you.

These parking tariffs are subject to change from time to time. Any new tariffs or changes will be updated on our website and shown on the signage in the car parks.

It is not possible to pre-pay for parking at Moto.

As standard, all vehicles can park for up to 2 hours free of charge at Moto sites, anything over this is subject to parking tariffs which can be found on the relevant services webpages.

Yes, you can purchase parking for multiple days.

This can be done using the pay machines or the parking payment app using the details displayed on the parking payment board in the car park.

If you want to discuss any parking issues whilst on-site please speak to one of our colleagues in WHSmith. They can also, arrange your parking should you wish.

To speak to someone on-site about parking, paying to park or anything else parking-related, please contact a colleague inside WHSmith. 

If you have a general enquiry about parking on Moto sites, please use our Parking Query Form.

If you have a query regarding an ongoing Parking Charge Notice (PCN) please email:
appeal@appealpcn.co.uk

We are delighted to offer account parking at all Moto sites (subject to volumes and credit checks). 

For further details please contact: parking.accounts@moto-way.co.uk

All Moto services offer free parking for 2 hours but charge for parking after this period. Our main purpose is to provide rest and relaxation for long-distance travellers; because we are often in convenient locations, many people like to park in our locations and then share cars for the rest of their journey. Charging for parking periods longer than 2 hours means we can ensure we have enough vital spaces for the long-distance drivers who need us. 

The 2-hour parking policy in place at Moto is accompanied by many clear signs, that we have endeavoured to make as visible and helpful as possible, at entrances and exits as well throughout each of the parking areas.

The parking controls in operation at some of our sites consist of digital camera automatic number plate recognition systems, also known as ANPR. At other sites, we may have a colleague on patrol.

It is not our intention to charge drivers who marginally exceed the parking restrictions. However, it is important that Moto is able to offer enough spaces to regular travellers and we cannot do this if our car parks are full of long term parking vehicles.

If you receive a parking charge notice that you believe is unfair or unreasonable then you can either follow the appeal process detailed on the back of the PCN, online at www.appealpcn.co.uk or by post at CP Plus Ltd, PO box 14836, London, NW3 1WT. 

1. Contact your preferred breakdown recovery service First things first, contact your preferred breakdown recovery service. They will be able to assist you and advise on things like wait times and next steps. If you need a hand providing them with an address, you can find full details for all of our sites on our location pages, which you will find here. 

2. Let our Duty Manager on-site know  Secondly, you must let our Duty/Site Manager on-site know as soon as possible. You can do this by approaching the cashiers at WHSmith and explaining the situation to them. They will assist you and let you know what Moto can do to support you. 

3. Don’t worry Your recovery/assistance will be here to take care of you and get you on your way as soon as possible. Whilst you wait, you can make the most of our facilities, including toilets, seating and free wifi. 

All parking tariffs vary across our locations. To find out how much parking is at our services, please read our Parking tariffs on our individual services page https://moto-way.com/motorway-services/

 All customers can park at our services for free for the first 2 hours of their stay. Stays of over 2 hours will be chargeable